Contact us

FAQs

At Savanah Jewelry, we are dedicated to delivering top-quality jewelry and outstanding customer service. Your satisfaction is our priority, which is why we offer a 60-day money-back guarantee to ensure your happiness.

To initiate a return, please contact us through the contact us page above or email us at support@savanahjewelry.com Please be aware that items sent back to us without prior authorization will not be accepted.

For more information about returns and refunds click here.

United Kingdom: 6-12 business days
United States: 6-12 business days
Canada: 6-15 business days
Australia/New Zealand: 6-12 business days
Europe: 7-15 business days
International: 10-15 business days

NOTE: Due to high demand during the holiday season we cannot guarantee on time delivery.

PROCESSING TIMES

We know you can't wait to receive your Savanah Jewelry products. So, we do our best to process and ship orders in 1-3 business days after it's been placed.

* Please allow an extra 5-7 business days for custom orders.

PLEASE NOTE: If you want to cancel an order, contact our support team as soon as possible. Once an order has been processed, it can no longer be cancelled.